The Quality Assurance (QA) Manager will oversee the activity of the quality assurance department and staff, developing, implementing, and maintaining a system of quality and reliability testing for the organizations products and/or development processes.
Duties/Responsibilities:
Hires and trains quality assurance staff.
Oversees the daily workflow and schedules of the department.
Conducts performance evaluations that are timely and constructive.
Handles discipline and termination of employees in accordance with company policy.
Required Skills/Abilities:
Develops, implements, and manages processes to ensure that products meet required specifications for quality, function, and reliability prior to delivery.
Identifies and sets appropriate quality standards and parameters for products.
Communicates quality standards and parameters to QA team, product development team, and other appropriate staff.
Coordinates product testing processes.
Participates in product testing.
Identifies and analyzes issues, defects, and other problems, particularly when problems recur in multiple products; recommends and facilitates solutions to these issues.
Reviews client, customer, and user feedback.
Maintains compliance with Ministry, local, and organizational laws, regulations, guidelines, and policies.
Performs other duties as assigned.
Education and Experience:
Bachelors degree in Business, Engineering, or field related to the products being developed required.
Three to five years of experience in related field required with supervisory experience a plus.
